Helpless Help Desk

Trying to set up automatic payments due 8/1 for the dorm.  Error message account already exists juxtaposed with your account is inactive.

Ugh!

You’re killing me smalls.  I called to check on a help ticket placed last week and here is how the convo went:

Rep: “Oh, we closed the ticket”

Me: “Uh why?”

Rep: “Hmmm … no idea”.

Now I sit on hold listening to gawd awful muzak. FML.

Not really, my life is muy bueno but cursing even in acronym relieves stress.

As always, more to come.