Not Again! ~ 7/4/21

Every month since January, we have had issues with our cell phone bill. We traded in phones for steep discounts. Instead of applying the credit and dividing the remainder into 30 installments, they charged the full original amount of the phone and deduct a portion of the credit each month. Also, they have removed the ability for an early payoff. Following along on their accounting nightmare has been the opposite of fun. Every month I call and every month, they “fix” the error only to have the error occur again.

I must be better about hiding my irritation because today, this is what I was told via chat. J with nameless provider: I must admit that you’re one of the most polite and understanding customer I have chatted with today. Thank you so much. Ha! You’ve no idea sir. Then the rat bastard tried to sell me two Apple watches with $200 in promotional savings. Uh bite me! You can’t even get basic billing correct; I’m not buying anything else from you. Ever! Though a teeny tiny piece of me feels bad you had to work today.

Ok, back to our 4th of July festivities. Hotdogs and brats on the grill with fun drink combinations from Sonic. That’s what we call livin’ on the edge.

As always, more to come.

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