OMGee! I need a personal assistant to keep track of the nonsense. Fair warning, this post will not make sense and I’ve had way too much coffee today. I’m about to jump outta my skin.
It all began when I came in here to submit an online request for a price quote on an UTV for the place. I noticed over 400 emails as I have let things get outta control. I was able to delete the majority but an AT&T bill caught my eye. The bastards! They charged us for a protection plan that we did NOT order. They seem to sneak things in there. The bastards! Doh! I already said that. I called and cancelled the plan but then noticed we still did not have the credit for the $60 waiver of activation fees. I mean c’mon folks why charge existing customers an activation fee? We are active since the 80s when you were called Cingular!! Now there’s a blast from the past.
They are also charging us $600 each for two new phones that were sold to us for $300 each as a special run during the holidays. To complicate matters even more, one of the phones was only $150 with trade. But that’s how they get ya. Instead of $10 a month and $5 a month for 30 months, we’re charged $20 each for 30 months. Now I may not be the best at ciphering but 20 x 30 = $600 smackaroos. I think they bank on folks not checking their statements to notice such shenanigans. Ugh! So he tells me “not to worry Jill, in 3 cycles you will see the credits”. Screw that noise!! My new favorite saying borrowed from John :). Actually I may claim the saying and never give it back. Too much noise to be screwed around these parts!! ;).
Oh and I am not even close to being done yet.
The next email that caused me to flip my lid was from Aetna. We’ve been in need of “services”. All of us are off the charts I tell ya what!!
Lulu saw someone who required payment at time of service rendered and the email confirmed that they were also paid by Aetna. Since we used our health card, Aetna will take care of getting credit. But for my visit, I also paid at the time service was rendered. I didn’t use our health card because I only put so much money on it each pay day. I am on my own to get reimbursed. More shenanigans!!
And come to find out since both were tele-med visits, my fantastic employer extended $0 out of pocket which began with the Rona in March 2020 to this coming June at least. The sweet girl from Aetna, Miriam, told me the providers will need to resubmit with the code to get the tele-med deal. Well deal for us but not for them. At least I imagine.
The only one done right was B’s since his was an actual in office visit. No tele-med discount for him. Shockingly his payment was exactly correct. First time for everything since they are the ones that usually mess things up.
And don’t get me started on the RX shenanigans. CVS denying certain dosages. Fuck me, you bastards.
Now I’m done. I wore myself out. Yeah buddy.
As always, more to come.